Talk to your visitors, better.

• Getting started

  How to add live chat to your website: a simple guide for small businesses

  Everything you need to put live chat on your website and answer your first visitor today: where the code goes, what to set up first, and how to keep it working.

  12 November 2026 · 5 min read
• Choosing a tool

  Free live chat software: 7 things to check before you choose

  Most live chat tools have a free plan. Here's what to look at before you pick one: branding, agents, chat limits, history, price jumps and privacy.

  12 November 2026 · 4 min read
• Answering chats

  40 live chat message templates you can copy

  Ready-to-use greetings, away messages, replies and closings for your website chat. Copy them, make them sound like you, and save them as shortcuts.

  12 November 2026 · 5 min read
• Answering chats

  Live chat when nobody's online: office hours and away messages that work

  You can't answer around the clock, and you don't have to. How to set office hours, write away messages and keep visitors happy while you're gone.

  12 November 2026 · 3 min read
• Privacy

  Live chat, cookies and GDPR: what to check in your chat widget

  A plain-English look at what a chat widget stores, why "no cookies" isn't the whole story, and the questions to ask any live chat provider about your visitors' data.

  12 November 2026 · 5 min read

Looking for step-by-step instructions? The Help Center has a guide for every platform, and our comparisons put Quarito side by side with other live chat tools.