Help Center

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Step-by-step guides for installing Quarito on your website and running it day to day.

Start here

• Install the chat on your website

  Your install code, where it goes on any website, a guide for each platform, and what to do when the chat doesn't show.

  Read the guide →

• How to add live chat to a PHP website

  Where the install code goes in .php files, shared footers, Laravel, CodeIgniter, Symfony and WordPress themes, and the mistakes that stop it working.

  Read the guide →

• Install Quarito with an AI assistant

  Building your site with ChatGPT, Claude, Cursor, Lovable, Bolt, v0 or Replit? Copy a ready-made prompt and let the AI put the chat in the right place.

  Read the guide →

Get started

• Get started with Quarito From a new account to your first chat: add your website, install the chat, check it works and answer a visitor.
• Install the chat on your website Your install code, where it goes on any website, a guide for each platform, and what to do when the chat doesn't show.
• Install Quarito with an AI assistant Building your site with ChatGPT, Claude, Cursor, Lovable, Bolt, v0 or Replit? Copy a ready-made prompt and let the AI put the chat in the right place.

Install on your platform

• How to add live chat to an HTML website Add a free live chat to a hand-coded HTML website: paste one line above on each page or in your shared footer, upload, and you're live.
• How to add live chat to WordPress Add a free live chat to your WordPress site in a few minutes, with a free footer-code plugin or your child theme. No chat plugin needed.
• How to add live chat to Shopify Add live chat to your Shopify theme: paste one line into theme.liquid, save, and answer visitors from one simple team inbox.
• How to add live chat to Wix Add live chat to your Wix site with Custom Code: paste one line, choose All pages and Body – end, publish, and you're live.
• How to add live chat to Squarespace Add live chat to your Squarespace site with Code Injection: paste one line into the Footer box, save, and start answering visitors.
• How to add live chat to Webflow Add live chat to your Webflow site: paste one line into the site's Footer code, publish, and answer visitors from one team inbox.
• How to add live chat to Framer Add live chat to your Framer site: add the install code as a custom script at the end of the body, publish, and you're live.
• How to add live chat to Ghost Add live chat to your Ghost blog or newsletter site: paste one line into Code Injection's Site Footer and save.
• How to add live chat with Google Tag Manager Add live chat to any site that already runs Google Tag Manager: one Custom HTML tag on All Pages, then publish the container.
• How to add live chat to a PHP website Where the install code goes in .php files, shared footers, Laravel, CodeIgniter, Symfony and WordPress themes, and the mistakes that stop it working.
• How to add live chat to React, Next.js, Vue and other apps Load the chat once in your app's shell: React, Next.js, Vue, Nuxt, Angular, Svelte, Astro and static site generators.

Set up the chat

• Customize the chat widget Make the chat look and sound like your business: colour, chat button, messages, greeting bubble, where it shows, who can chat and what's inside.
• Office hours and chat settings Set the hours you answer, how new chats are shared out, when quiet chats close, and who's banned. Plus your site's name, logo and status.
• Saved replies (message templates) Write answers to the questions you hear most, then use them in any chat by typing / and a shortcut.
• Build a help center for your customers Publish articles your customers can read by themselves, sorted into categories, at your own help center address.
• Identify signed-in customers (JavaScript API) Tell the chat who a signed-in customer is, verified by your server, and open or close the chat from your own buttons.

Answer chats

• Answer chats in the inbox Reply, share files, leave notes for your team, hand a chat to a teammate, and keep the inbox tidy with statuses and folders.
• Your status, sounds and notifications Choose when new chats reach you, which sites you take chats from, and how the dashboard tells you something new has arrived.

Team and account

• Invite your team and set roles Invite teammates by email, choose what each one can do, and see who worked when in Team Activity.
• Plans and billing What Free and Premium include, how to upgrade or switch back, and where your receipts and billing details are.
• Your profile and account security Change your name, photo and password, sign in with Google, pick a theme, and sign out browsers you don't use.

Can't find what you need? Write to us and a real person will reply by email.