Every feature on every plan
Live chat features that help you win customers.
A chat widget in your brand, one shared inbox for your team, office hours, a help center and more. Free isn't a trial: every feature is on both plans.
Chat widget
Looks like part of your website, because it is.
- No Quarito brandingNo logo or "powered by" line, on any plan.
- Your coloursAny brand colour, with text that stays easy to read.
- Light, dark or automaticOr let it match each visitor's device.
- Your logo or your teamYour logo, or each agent's photo, in the chat's header.
- Your chat buttonRound or with text, four icons, three sizes, either corner.
- Your wordsYour own welcome and away messages, and the hint in the message box.
- A greeting bubbleA friendly line beside the button that starts conversations, shown when you choose.
- The pages you chooseKeep the chat off any page you like, or open it by itself once per visit.
- Live previewSee every change before you save it.
- Changes go live by themselvesSave, and your website shows the new look within a minute.
In the chat
Everything your visitors need to get an answer.
- Files and picturesPhotos, PDFs and documents up to 10 MB, sent both ways.
- EmojiAn emoji button beside the message box.
- Name and email firstAsk before the chat starts, with a Skip button or required.
- Rate the chatThumbs up or down when it ends, with an optional comment.
- Email me this chatVisitors can send themselves a copy of the conversation.
- A sound for repliesA soft chime, so visitors notice your answer even in another tab.
- Made for phonesThe chat fills the screen on phones, or stays off them if you prefer.
Team inbox
One simple place for every conversation.
- As it happensNew messages appear for everyone as they arrive, with no refreshing.
- Open, Pending and ClosedSee what's waiting on you, and what's waiting on the customer.
- Spam and trashJunk and deleted chats get folders of their own, out of your way.
- Assign in one clickHand a chat to the right teammate. They're alerted straight away.
- Automatic assignmentNew chats go to the online agent with the fewest open chats, up to a limit you set.
- Saved repliesShortcuts for the whole team. Type / and a shortcut to drop one in.
- Private notesNotes inside a chat that only your team can see.
- Visitor detailsTheir page, the pages they've seen, where they came from, their device, country and local time.
- Past conversationsEvery earlier chat with the same person, one click away.
- Tidy by itselfQuiet chats close after a time you choose, and reopen if the visitor writes again.
- Ban visitorsStop someone who's abusive, by person or by network.
Office hours
Clear expectations, day and night.
- Your hoursThe days and times your team answers, in your time zone.
- Back tomorrow at 9Outside your hours, the chat tells visitors when you'll be back.
- Your choice when you're awayKeep chatting, with messages waiting in your inbox, or hide the chat until you're back.
Help center
Help customers before they even ask.
- A help center of your ownAnswers to common questions, open day and night.
- Simple to writeHeadings, lists, links and steps, grouped into categories.
- Easy to searchA search box at the top leads customers to the right answer.
- Room to growUp to 20 articles on Free, and as many as you like on Premium.
Your team
Everyone on the same page.
- Invite by emailTeammates join with a link and land in the right place.
- Admins, managers and agentsAgents answer chats. Managers also run the settings and the team. Admins look after the plan and the websites too.
- Online, Away or InvisibleEveryone sets their own status, and new chats follow it.
- Team activityEach person's working time against their own shift, with late starts, early finishes and days off.
- Alerts that reach youSounds and desktop notifications for new chats and messages.
- Every website, one accountSwitch between your websites from the top of the sidebar.
- Your sign-insSee where your account is signed in, and sign out of anything you don't recognise.
- Light or darkThe dashboard follows your device, or the theme you pick.
Install and developers
Works with your website and your tools.
- One line to installOn any website, with guides for WordPress, Shopify, Wix, Squarespace, Webflow and Google Tag Manager.
- We check it for youThe dashboard tells you when your chat is found on your website.
- Only your websitesChoose which websites may show your chat.
- JavaScript APIOpen and close the chat from your own buttons and links.
- Know who's signed inPass your customers' names and emails to the chat, verified by your server.
Does the Free plan include every feature?
Yes. Every feature on this page is on the Free plan, for one agent and one website. Premium adds more people, more websites, your full chat history and unlimited help articles.
Can I make the chat match my website?
Yes. Pick any brand colour, light or dark, your logo or your team's photos, the shape and corner of the chat button, and your own messages. A live preview shows every change before you save.
Can visitors send files and pictures?
Yes. Visitors and your team can send photos, PDFs and documents up to 10 MB in both directions, right inside the chat.
Can I see which page a visitor is on?
Yes. Beside each chat you see the page the visitor is on, the pages they've seen, where they came from, their device, country and local time, and their earlier chats.
Does Quarito include a help center?
Yes. Write answers to common questions in a searchable help center of your own, grouped into categories. Free includes up to 20 articles, and Premium has no limit.
Can I open the chat from my own button?
Yes. The JavaScript API opens and closes the chat from your own buttons and links with Quarito.open() and Quarito.close().
Can the chat show who a signed-in customer is?
Yes. Pass your customer's name and email to the chat with a hash made on your server. Quarito checks the hash, so nobody can pretend to be someone else.
See it on your own website today.
Free forever plan · No credit card · Your brand only