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Premium is $9 a month for your first 3 months, instead of $15.

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Quarito vs Intercom

A simpler Intercom alternative for small teams.

Intercom is a full customer service platform with an AI agent at its centre. If what you need is a friendly chat on your website and a simple inbox for your team, Quarito does that, for one flat price.

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At a glance

Quarito and Intercom, side by side.

The facts that decide most choices. Intercom's are from its pricing page (opens in a new tab), as shown on 12 November 2026.

Quarito and Intercom compared
What you get Quarito Intercom
How you pay One flat price for your whole team Per seat, per month, plus AI usage
Paid plans from As listed on their pricing page $9 a month for your first 3 months (usually $15), for everyone $29 per seat a month (Essential); a lower first price was shown for new customers
Free plan Yes, forever: 1 agent and 1 website, every feature No, a 14-day free trial
People who answer chats 1 on Free, unlimited on Premium Paid per seat; free "Lite" seats on higher plans
AI agent No Yes, Fin AI agent: from $0.99 per outcome
Channels Website chat, plus your own help center Chat, email, phone, WhatsApp, SMS and more

Why teams switch

Why small teams look for a Intercom alternative.

  • Every seat adds up

    Plans are priced per seat. A team of five on Essential is five seats, every month.

  • AI is billed on top

    Fin, Intercom's AI agent, costs from $0.99 for each outcome, on top of the seats.

  • More than you need

    Workflows, product tours, campaigns and phone: powerful, and a lot to set up if you just want chat on your website.

What it costs

For a team of five.

Five people answering chats on one website, on the plans that fit.

Quarito Premium

Usually $15 now $9 a month

One flat price for all five, with no Quarito branding. One person? Free costs nothing.

Intercom

$145 a month

5 seats × $29 on Essential, before any AI outcomes.

Choose Quarito if…

  • You want live chat on your website, in your own brand, with nothing of ours in it.
  • You'd rather pay one flat price than per seat, or start free.
  • Your team answers chats itself, and wants a simple inbox, saved replies and office hours.
  • You want it set up in minutes: one line of code on any website.

Choose Intercom if…

  • You want an AI agent to answer most questions by itself.
  • You need email, phone, WhatsApp and chat in one platform.
  • You run a software product and want in-app messages and product tours.
  • You have a large support team that needs advanced workflows and reporting.

Switching

Move over in an afternoon.

There's nothing to migrate to start answering: new chats come to Quarito from the moment its code is on your site.

  1. Create a free accountAdd your website and copy your install code.
  2. Swap the codeRemove Intercom's code, app or plugin from your site, and paste Quarito's in the same place. Install guides
  3. Bring your answersCopy your canned responses into saved replies, and set your colours, messages and office hours.
  4. Invite your teamEveryone joins by email. On Premium, as many people as you like, for the same price.

Need your old conversations? Export them from Intercom before you cancel: past chats don't move across.

Questions

Questions about switching.

Something else? Ask us.

Does Quarito have an AI agent like Intercom's Fin?

No. Quarito is live chat answered by your own team, with saved replies and a help center to make answering quick. If an AI agent is what you need most, Intercom may suit you better.

Is Quarito cheaper than Intercom?

For most small teams, yes. Intercom's Essential plan is $29 per seat a month plus AI usage; Quarito Premium is one flat $9 a month for your first 3 months (usually $15) for your whole team, and Free costs nothing.

Can I move my chat history from Intercom to Quarito?

Not at the moment. Export your history from Intercom if you need to keep it. New chats start in Quarito as soon as its code is on your website.

How long does it take to switch?

Not long: create an account, swap one line of code, and set your colours and messages. See the install guides for your platform.

Is Quarito really free?

Yes. Free is for one agent and one website, forever, with every feature, no chat limits and no Quarito branding. It keeps 15 days of chat history. Premium is one flat $9 a month for your first 3 months (usually $15) for your whole team.

Other comparisons

Intercom's plans, prices and features are as shown on Intercom's own pricing page on 12 November 2026, and may have changed since: check Intercom's site (opens in a new tab) for the latest. Intercom is a trademark of its owner. Quarito isn't affiliated with or endorsed by Intercom. Spotted something out of date? Tell us and we'll fix it.

Your brand. Your team. One flat price.

Free forever plan · No credit card · Your brand only

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